Help & Support

How to buy a Magazine?

  • Sign into your account. If you don't have an account yet you can register here. It's free.
  • Tap on the Add to Cart button from the catalog or from the magazine details page.
  • Find the Shopping cart icon and tap on it.
  • Tap on Proceed to checkout and follow 3 checkout steps.
  • Finally, tap on the Place your order button.
  • You can view the purchased magazine immediately. My Library button takes you to your purchased magazines.

How do I read my Magazines?

First, you need to log into your account. Then go to My Library to access all of your purchased magazines. When you find the one you want to view, click on the cover image. Magazines purchased and delivered through SkinMagz.com are available only online.

my library

Can I view my magazines on a dedicated Android app?

Yes, you can. You need to download and install the app from this link. Please make sure you've enabled the option to install apps from unknown sources inside your Android Settings.

Unfortunately, you won't be able to find our app on the Google Play store. It's against Google Play policy to publish apps with explicit sexual content.

Can I view my magazines on a dedicated iOS app?

Unfortunately, there is no dedicated iOS app. It's against Apple's policy to create or publish apps with explicit sexual content.

Can I view my magazines offline?

Yes, you can download magazines for offline use in the SkinMagz Android app.

How subscription works?

All subscriptions purchased on SkinMagz.com are not time-related. You are subscribing to a specific number of issues.

Upon purchasing a subscription, the latest issue of the title, which you have subscribed to, will immediately appear in your library. Upcoming Issues will appear in your library as they are published the frequency of which depends on the publisher.

I'm a subscriber. When do I get my next issue?

This depends on a publisher's schedule. Generally, a monthly magazine will be available one month from the last release date.

Is there an automatic renewal of expired subscriptions?

After your subscription is fulfilled we will NOT automatically renew the subscription and charge your credit card. We do not store your credit card information! To renew the subscription you need to place it in your shopping cart and make an additional purchase.

I'm a subscriber. Can I purchase an additional subscription that is currently on sale?

Yes. You can purchase multiple subscriptions of the same title. The additional subscription will be added to your library and will wait until the ongoing subscription is fulfilled.

How to get a PRINT VERSION of a magazine?

SkinMagz.com is a distributor of digital magazines. The publications we deliver can be viewed on your computer, tablet, or smartphone and are AVAILABLE ONLY ONLINE. SkinMagz.com does not deliver magazines that are printed on paper and we don't know where you can purchase hard copies.

What happens if I have multiple accounts with SkinMagz?

Please contact us at cs@skinmagz.com and our customer service team will merge your accounts and notify you went it has been completed (within 10 business days).

How can I request a refund?

Please contact customer service, at cs@skinmagz.com, to request a refund. We will gladly refund the unused portion of your subscription. However, we will not refund single-copy purchases. Once the issue has been viewed it's not subject to a refund unless there is a technical issue. We'll seek a way to resolve the problem before issuing a refund.

How does the search feature work in Skinmagz?

You can search for a specific magazine title within your library or the entire newsstand. You can search for your favorite model's name or topic. Happy hunting!

How can I close my account?

If you want to close your account please send us your name, and email address to support@skinmagz.com. Your opt-out request will be processed within 10 days of the date it was received and your records with us will be deleted.

I'm experiencing trouble, what should I do?

Write us at cs@skinmagz.com. Please describe the problem in detail and our customer service team will quickly resolve the issue.


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Services and Support

For ALL GENERAL inquiries contact us on:
info@skinmagz.com

Before contacting us at
877-761-6909
please make sure you know your order number.

Kindly remember to provide us with the following information:

your order number,
your email address and
your full name.

 
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